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The complete guide

How to operate EasyPM

From never having seen it, to a receipt in your tenant’s hand and a statement in your landlord’s. 40 steps, in order. Every button is named here exactly as the screen names it, so you can keep this open beside the real thing.

Prefer to watch it first? The minute-and-a-half walkthrough covers the same ground with pictures.

What is in here
  1. Before you startsteps 1–3
  2. Registersteps 4–6
  3. Add a propertysteps 7–10
  4. Add a tenantsteps 11–14
  5. Bill the rent, and edit a billsteps 15–18
  6. Take the money and issue the receiptsteps 19–21
  7. Rent expiry reminderssteps 22–23
  8. Repairssteps 24–26
  9. Reports and statementssteps 27–31
  10. Your caretaker and your managersteps 32–33
  11. Your plan, your letterhead, your referral linksteps 34–36
  12. What your tenant seessteps 37–40

Before you start

Everyone

Nothing to install and nothing to pay. You can do all of this on a phone, but the first setup is easier on a laptop. Have three things to hand and the rest takes about twenty minutes.

  1. 1

    Get your bank account details out — the account your rent already goes into.

    →EasyPM never holds your money. It only prints the account on the invoice so your tenant pays you directly.

  2. 2

    Write down your buildings and the flats in each one.

    →Names are enough: Adeyemi Court, with Flat 1, Flat 2, Flat 3B and a shop.

  3. 3

    Find your tenants' phone numbers and when each tenancy runs out.

    CarefulIf you do not know an expiry date yet, put your best guess in — you can correct it later, and the reminders only start ninety days out.

    If your list is long, do not type it all in yourself. Ask for the free setup and we will enter it for you, on any plan, however many flats.

Register

Everyone

Two screens: an account, then your business. Four minutes.

  1. 4

    Open easypm.ng and press Get started, at the top right of the page.

    Whereeasypm.ng›Get startedeasypm.ng/signup

    →On a phone the button is behind the menu icon in the top corner.

  2. 5

    Fill in the sign-up form and tick the terms box.

    WhereCreate your landlord accounteasypm.ng/signup

    Your full name
    Tunde Adeyemi
    Email address
    tunde@adeyemiestates.ng
    Password
    At least 8 charactersLonger beats cleverer. Use something you have not used elsewhere.
    I have read and accept the terms…
    tick itThe button stays greyed out until you do.

    →A confirmation email arrives. Open it and press the link to prove the address is yours.

    CarefulIf it has not arrived in two minutes, look in spam. The link only works once.

  3. 6

    Answer the three questions on the set-up screen.

    WhereSet up your accounteasypm.ng/onboarding

    What should we call your business?
    Adeyemi EstatesThis is what your tenants see on receipts, so use the name they would recognise.
    State
    Lagos
    City
    YabaNot sure yet is a valid answer.
    Which one are you?
    I own my propertiesOr I manage for other landlords, if you are an agent. This decides whether Owners, Statements and Commission appear.

    →You land on the Dashboard with nothing on it. That is correct — there is nothing in it yet.

Add a property

Everyone

A property is the building. The flats inside it are units, and they are added next, on the building's own page.

  1. 7

    Open Properties and press Add property.

    WherePortfolio›Properties›Add propertyeasypm.ng/properties/new

    →On a phone, Property is the second icon along the bottom bar.

  2. 8

    Fill in the building.

    Property name
    Adeyemi Court
    What is in it?
    FlatsFlats, a duplex, shops, an office — it only shapes the wording later.
    Street address
    12 Herbert Macaulay Way
    Area
    Yaba
    City / LGA
    Lagos Mainland
    State
    Lagos
    Who owns it?
    MeAgents pick the landlord here, or add a new one. On Free there is only you.
    A photograph of it
    optionalYou can add one later. It shows on the owner's statement.

    →The building appears in Properties with no units and nothing owed.

  3. 9

    Open the building you just made and add each unit.

    WherePortfolio›Properties›open the buildingeasypm.ng/properties

    Unit name
    Flat 3B
    Type
    3 bedroom
    Annual rent
    4,000,000What the flat lets for. You can still charge a different figure on an invoice.
    Meter number
    optional

    →Repeat for every flat and shop. They all show as Vacant until a tenant is in them.

  4. 10

    On the same page, put in the bank account this building's rent is paid into.

    WherePortfolio›Properties›open the building›Bank accounteasypm.ng/properties

    Bank
    GTBank
    Account name
    Adeyemi Estates Limited
    Account number
    0123456789

    →This account is printed on every invoice for this building. Each building can have its own.

    CarefulCheck the number digit by digit. It goes on the bill your tenant pays, and we never see the money, so we cannot catch a mistake in it.

Add a tenant

Everyone

Two ways. Type them in yourself if you already hold their details, or send them a form and let them fill it in on their own phone. The second way is less work for you and gets you their ID, their employer and their next of kin.

  1. 11

    The quick way: open Tenants and press Add a tenant.

    WherePortfolio›Tenants›Add a tenanteasypm.ng/tenants/new

    Their full name
    Ngozi Eze
    Phone
    0803 201 1291However you normally write it.
    Email (optional)
    ngozi@example.com
    Which flat are they in?
    Flat 3BOr Not yet — just put them on the books, if they have not moved in.
    Agreed rent
    4,000,000In naira.
    Rent runs from
    01/11/2026
    Until
    31/10/2027This date is what the reminders count down to.
    Are they in yet?
    Yes, they live thereA sitting tenant whose rent is already running.

    →The tenancy is live and the unit stops showing as vacant.

  2. 12

    The better way: on Tenants, press Send a tenant the form.

    WherePortfolio›Tenants›Send a tenant the formeasypm.ng/tenants

    →You get a link. Send it to them however you normally talk to them — WhatsApp is fine. They do not need an account to open it.

  3. 13

    They fill it in on their own phone: who they are, their ID, work and income, next of kin, guarantor and their documents.

    WhereYour tenant's phone›the link you senteasypm.ng/kyc

    →It saves as they go, so they can stop and finish it later. You see Link sent, not opened yet until they start.

  4. 14

    When it comes back, open the tenant, read it, choose the unit and press Accept and start the tenancy.

    WherePortfolio›Tenants›open the tenanteasypm.ng/tenants

    →If something is missing, Send it back instead tells them what to fix without losing what they already typed.

    Importing a list you already keep in Excel is faster than either: Tenants, then the import button beside Add a tenant.

Bill the rent, and edit a bill

Everyone

An invoice starts as a draft with nothing on it. You add the charges, check them, then issue it. Up to that point nothing has been sent and everything can be changed.

  1. 15

    Open Invoices and press New invoice.

    WhereMoney›Invoices›New invoiceeasypm.ng/invoices/new

    Who is this for?
    Flat 3B · Ngozi EzeYou are picking the tenancy, not the person — that is what ties the bill to a flat.
    Payment due by
    27/10/2026
    Note on the invoice (optional)
    Rent for the year, payable before the current tenancy ends.

    →A draft invoice opens. It has no number yet, because it is not a bill until you issue it.

  2. 16

    Press Add a charge, once for each line.

    WhereMoney›Invoices›open the draft›Add a chargeeasypm.ng/invoices

    What is it?
    RentRent, service charge, agency fee, caution deposit, and so on.
    Amount
    4,000,000In naira, per unit.
    Description on the invoice
    Rent, 1 Nov 2026 – 31 Oct 2027
    How many?
    1

    →The total updates as you go. A caution deposit is marked refundable and is shown as held, not earned.

  3. 17

    To change a line, change it. To remove one, delete it. While it is a draft, nothing is fixed.

    →This is the moment to get it right — see the warning below.

  4. 18

    When it reads correctly, press Issue it.

    WhereMoney›Invoices›open the draft›Issue iteasypm.ng/invoices

    →It takes its number, takes a serial number of its own, and becomes a real PDF on your letterhead that you can send or print.

    CarefulAfter this, an issued invoice is not edited — it is voided and raised again. That is deliberate: a bill your tenant is holding a copy of should not be able to change behind them. Void this invoice asks you why, and the reason prints on it.

Take the money and issue the receipt

Everyone

Your tenant pays into your own bank account. Nothing passes through EasyPM. You tell it the money came, and it does the paperwork.

  1. 19

    Your tenant pays by transfer, using the account printed on the invoice.

    →They can send you the proof from their own screen — My rent, then the invoice.

  2. 20

    Open the invoice and press Record a payment yourself.

    WhereMoney›Invoices›open the invoice›Record a payment yourselfeasypm.ng/invoices

    How much came in?
    5,500,000Part payments are fine.
    How?
    Bank transfer
    When?
    31/03/2026
    Reference (optional)
    FT26101400001

    →The invoice moves to Paid, or Part paid if there is a balance.

  3. 21

    The receipt is issued for you. Open it to download or send it.

    →It carries its own serial number and a QR code. Anyone — a bank, the next landlord — can scan that code and see the amount and the property, and it says VOID if you ever cancel it. It never shows who paid.

    If a tenant declares a payment themselves, it waits on the Dashboard for you to confirm. Nothing is marked paid on their say-so.

Rent expiry reminders

Everyone

There is nothing to switch on. Every tenancy with an end date is counted down automatically.

  1. 22

    Do nothing. At ninety days out the reminders begin — 90, 60, 30 and 7 days.

    WhereNothing to switch oneasypm.ng/dashboard

    →Your tenant gets them, and so do you.

  2. 23

    To see who is running out, open the Dashboard and press any of the expiry windows.

    WhereDashboard›the expiry windowseasypm.ng/tenants/expiring

    →Expiring tenancies lists everybody by month or by window, so you can start the renewal conversation before the money stops.

    On the Free plan, three in-app reminders a month are included. Past that they are held and you are told once — moving up to Lite turns them back on for every tenancy.

Repairs

Everyone

So that a leak is a record with a date on it, not a phone call nobody can find.

  1. 24

    Your tenant reports it from their own app, with a photograph.

    WhereYour tenant's app›My rent›Repairseasypm.ng/my/maintenance

    →It appears under Repairs with the photograph and the date attached.

  2. 25

    Open Repairs, open the job, and hand it to whoever is doing it.

    WhereDay to day›Repairseasypm.ng/maintenance

    →A caretaker with their own login sees only this, and only for their buildings.

  3. 26

    Record what it cost when it is finished.

    →That figure comes off the owner's statement at the end of the month, so the arithmetic is already done.

Reports and statements

Everyone, though some are for agents

Five different questions, five different pages. Statements are the one that gets sent to somebody else.

  1. 27

    Who owes me? Open Arrears.

    WhereMoney›Invoices›Arrearseasypm.ng/arrears

    →Everybody behind, and by how much.

  2. 28

    Make an owner's statement: open Statements and press Build one.

    WhereMoney›Statements›Build oneeasypm.ng/statements

    Property
    Adeyemi Court
    Starting from
    01/09/2026
    Anything the figures do not explain
    Two tenancies expire in November and renewal notices have gone out.

    →You get what came in, what went out on repairs, your commission, and the net due to the owner — with every line traceable to a receipt number.

  3. 29

    Send it, and say how.

    How are you sending it?
    On WhatsAppBy email, on WhatsApp, or printed and handed over. It records which.

    →Once sent, the figures are fixed. That is the point of a statement.

    CarefulCheck it before you send. A sent statement does not change afterwards.

  4. 30

    What have I earned? Open Commission.

    WhereMoney›Commissioneasypm.ng/commission

    →Per building, what is accrued and what has not yet been reported to the owner. Professional and above.

  5. 31

    What has everybody been doing? Open the activity log from the Dashboard.

    WhereDashboard›Activityeasypm.ng/activity

    →Who did what and when, including what your tenants did. Professional and above.

Your caretaker and your manager

Lite and above

Give somebody their own login instead of sharing yours. They see the part of the job you give them and nothing else.

  1. 32

    Open Team and press Invite someone.

    WhereAccount›Team›Invite someoneeasypm.ng/team

    Their name
    Emeka Obi
    Phone (optional)
    0803 000 0126
    Email (optional)
    emeka@example.com
    What are they to you?
    CaretakerA caretaker sees repairs. A co-manager sees tenants, invoices and repairs. Neither sees your billing.

    →You get a link to send them. They set their own password; you never handle it.

  2. 33

    To take access away, open the person and remove them.

    WhereAccount›Team›open the personeasypm.ng/team

    →Everything they recorded stays. Only the login goes.

Your plan, your letterhead, your referral link

Everyone

The account itself, rather than the buildings in it.

  1. 34

    Open Billing to see your plan and what you are using of it.

    WhereAccount›Billingeasypm.ng/billing

    →Properties, tenants, storage, messages and — on Free — your rent reminders for the month, each against its limit.

  2. 35

    Open Settings for your own details, your letterhead and your referral link.

    WhereAccount›Settingseasypm.ng/settings

    →The letterhead is what prints at the top of every invoice and receipt. Your logo goes here.

  3. 36

    Send your referral link to another landlord.

    WhereAccount›Settings›Refer and earneasypm.ng/refer

    →If they sign up and pay, you take a share of what they pay for a full year, into your own bank.

What your tenant sees

Worth knowing — they will ring you about it

Your tenant signs in at the same address and gets a much shorter list of their own.

  1. 37

    My rent — what they owe, when it runs out, and the account to pay into.

    WhereMy renteasypm.ng/my

  2. 38

    Receipts — every receipt and invoice they have been given, to download.

    WhereReceiptseasypm.ng/my/receipts

  3. 39

    Repairs — reporting something broken, with a photograph.

    WhereRepairseasypm.ng/my/maintenance

  4. 40

    Alerts — the expiry reminders as they arrive.

    WhereAlertseasypm.ng/my/notifications

    A tenant never sees another tenant, your other buildings, or what anybody else pays.

That is the whole of it

Everything above is on the free plan except where it says otherwise. If your list is long, do not type it in yourself — ask and we will put it in for you, on any plan, however many flats.

Create your landlord account

Free to start · No card required · Works on any phone

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